PRIVACY POLICY

Effective Date: October 2025

This Privacy Policy (hereinafter the "Policy") describes the manner in which Passport Rush LLC, a Delaware limited liability company doing business as PassportVisaRush.com (hereinafter the "Company"), collects, uses, stores, and protects information obtained from individuals (hereinafter the "User" or "Customer") through its website and related services. By accessing, browsing, or utilizing any part of the Company's website or services, the User acknowledges, understands, and consents to the collection and use of personal information in accordance with this Policy.

1. GENERAL PRINCIPLES

1.1 The Company respects the privacy of all Users and is committed to protecting their personal information. The Company's operations and data handling are conducted in compliance with applicable laws of the United States and the State of Delaware.

1.2 This Policy applies exclusively to data collected through the Company's website and associated electronic communications. It does not extend to third-party platforms, external websites, or entities that are not under the Company's control.

1.3 The User is encouraged to review this Policy regularly, as the Company may update or modify it at any time without prior notice. Continued use of the website following publication of changes constitutes acceptance of the revised Policy.

2. DATA COLLECTION

2.1 The Company collects only the information necessary to perform the contracted service. This may include, but is not limited to:

(a) Personal identifiers such as full name, date of birth, mailing address, telephone number, and email address;

(b) Data entered voluntarily by the User when completing application forms;

(c) Payment-related data necessary for processing transactions;

(d) Technical information automatically collected through cookies, including browser type, IP address, session duration, and device identifiers.

2.2 The Company does not collect or store sensitive government-issued identifiers such as Social Security numbers unless required for document preparation and voluntarily provided by the User.

2.3 All data collected is used strictly for the purposes set forth in this Policy and is deleted upon completion of the contracted service.

3. PURPOSE OF DATA USE

3.1 The Company processes User data solely for the following purposes:

(a) Preparation, formatting, and review of requested passport or visa-related documentation;

(b) Communication with the Customer regarding order confirmation, delivery, or clarification requests;

(c) Technical support, troubleshooting, and verification of completed services;

(d) Prevention and investigation of suspected fraud, misuse, or unauthorized transactions;

(e) Compliance with applicable laws, lawful requests, or court orders.

3.2 The Company does not sell, rent, lease, or trade personal information to third parties for marketing or solicitation purposes.

4. PAYMENT DATA

4.1 Payment information, including credit or debit card details, is transmitted securely to a certified payment processor using encrypted connections.

4.2 The Company does not have access to, store, or retain complete payment card numbers or banking credentials.

4.3 Once the transaction is confirmed, the payment processor is responsible for compliance with all data security standards as mandated by applicable financial regulations.

5. DATA RETENTION AND DELETION

5.1 The Company retains personal data only for the duration necessary to fulfill the contracted service.

5.2 Upon successful delivery of prepared documents, the Company permanently deletes personal information from its systems within a reasonable period not exceeding forty-eight (48) hours.

5.3 Transaction metadata necessary for accounting, legal, or compliance purposes may be retained for up to one (1) year, after which it will be securely deleted.

6. DATA SECURITY

6.1 The Company employs commercially reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.

6.2 While the Company strives to maintain robust security measures, no transmission of data over the Internet can be guaranteed as entirely secure. Users acknowledge that they transmit data at their own risk.

6.3 The Company shall not be held liable for breaches resulting from force majeure events, cyberattacks, or circumstances beyond its reasonable control.

7. DISCLOSURE TO THIRD PARTIES

7.1 The Company may disclose information to third parties only under the following conditions:

(a) To service providers and contractors engaged in performing operational or technical support for the Company's services;

(b) To law enforcement or governmental authorities when required by subpoena, court order, or other lawful process;

(c) To payment processors solely for the purpose of completing authorized financial transactions.

7.2 The Company requires all third parties with access to User data to comply with confidentiality and security obligations consistent with this Policy.

8. COOKIES AND TRACKING TECHNOLOGY

8.1 The website may utilize cookies or other tracking technologies to enhance User experience, analyze site performance, and maintain session integrity.

8.2 Users may disable cookies through their browser settings; however, disabling cookies may result in limited website functionality.

9. USER RIGHTS

9.1 The User retains the right to:

(a) Request access to personal information held by the Company;

(b) Request correction of inaccurate or incomplete information;

(c) Request deletion of data where processing is no longer necessary;

(d) Withdraw consent for processing when applicable.

9.2 Requests to exercise these rights must be submitted in writing to support@passportvisarush.com. The Company will respond within thirty (30) days of receipt of a valid request.

10. COMMUNICATIONS AND CUSTOMER SERVICE

10.1 The Company may contact Users via email or telephone regarding the status of their order, technical assistance, or service updates.

10.2 Users may opt out of non-essential communications at any time by notifying the Company in writing.

10.3 The Company's Customer Service Department operates during standard business hours and may require verification of identity before releasing information.

11. DATA OF MINORS

11.1 The Company's website and services are intended exclusively for adults aged eighteen (18) years or older.

11.2 Any data inadvertently collected from a minor will be promptly deleted upon discovery. Parents or legal guardians who believe that their child's information has been provided without authorization may contact the Company to request immediate removal.

12. INTERNATIONAL DATA TRANSFERS

12.1 The Company does not transfer, store, or process personal information outside the United States.

12.2 If future operations require data transfer beyond U.S. jurisdiction, such transfers will occur only under lawful mechanisms ensuring adequate data protection.

13. DATA BREACH NOTIFICATION

13.1 In the event of a confirmed data breach involving the unauthorized access, disclosure, or loss of User information, the Company will promptly assess the risk and notify affected individuals and authorities as required by applicable law.

13.2 Notification will include details of the breach, potential risks, and remedial actions taken by the Company.

14. LIMITATION OF LIABILITY

14.1 The Company shall not be liable for indirect, incidental, or consequential damages arising from unauthorized access, use, or disclosure of personal data, except to the extent required by law.

14.2 The Company's total liability in connection with any privacy incident shall not exceed the total amount paid by the Customer for the relevant service transaction.

15. POLICY UPDATES

15.1 The Company reserves the right to amend this Policy at its discretion to reflect operational, legal, or regulatory changes.

15.2 Any modification becomes effective upon publication on the Company's website. Users are encouraged to review the Policy periodically to remain informed of their rights and obligations.

16. CONTACT INFORMATION

For all privacy-related questions, concerns, or complaints, Users may contact the Company directly at:

Passport Rush LLC

dba PassportVisaRush.com

State of Delaware, United States of America

Email: support@passportvisarush.com

Telephone: (302) 257-6073

Disclaimer: Passport Rush LLC operates PassportVisaRush.com, a private document preparation service that assists clients with completing and organizing passport and visa application forms before submission to official U.S. Passport Agencies.

We are not a government entity and are not affiliated with any U.S. Department of State office or federal agency. We do not offer legal advice. Individuals requiring legal assistance should consult a licensed attorney.

Our online preparation system and customer support are optional paid services designed to simplify and expedite the document preparation process for U.S. citizens. All required forms are also available for free directly through the official U.S. Department of State website at travel.state.gov, but without the guided preparation, document review, and submission support provided by PassportVisaRush.com.

© 2025 Passport Rush LLC. All Rights Reserved.